Requesting a Reservation

How to Reserve?

The equipment calendars list CONFIRMED reservations for OWCs. For host locations, please see the particular page contacts and status. Check to see if the dates in which you would like to reserve one or more AAW OWCs are open. Most reservations requests will be honored.***

A request may be in process of becoming a reservation. The required deposit for each outdoor wheelchair is need before a request will become a reservation. NOTE: most locations need a 5-7 day advanced notice. If you need a more immediate reservation, please call the location first.

For your reservation request, go to the Reservation Request Form and fill out your request. Fill out the form including DNR Customer Number. (There is NO cost obtain this DNR number yet is needed due to a DNR grant reporting requirement. Information on how to get the number is on the DNR website:

NOTE: The OWC weighs 350 lbs. and is loaded on a trailer weighing approximately 800 lbs. that uses a 2” ball. Please make sure you will have access to a vehicle with the capacity to tow equipment over 1150 lbs. when you make the reservation. For safety reasons we require at least an 8" clearance from the ground to the hitch once the trailer is attached. As such we suggest you use a midsize SUV, a van, or a truck to ensure the appropriate clearance and safety. We have a right to refuse check out for any safety reason.

*** Access Ability Wisconsin reserves the right to refuse and/or cancel reservations without explanation. ***

AAW Policy - Quick Reference.pdf

Prior to the reservation date, please review the following:

Required for your reservation to be confirmed -

Mail your deposit with completed paperwork to the host location address or the main AAW address depending on your checkout location.

    1. Your deposit**,

    2. Equipment Reservation Request form (either paper or online),

    3. A copy of a valid driver's license, and

    4. A copy of valid vehicle insurance for the person towing the chair whether using a trailer or a carrier

IMPORTANT: IF you do NOT follow the Reservation Request Process, your reservation will NOT be confirmed. If your tentative reservation is not confirmed at least 10 days prior, your reservation will be canceled and you will be bumped.


You will be required to sign a Use Agreement and Waiver of Liability form when you pick up the chair.

To request a different electronic form to fill out, email asking for a .pdf or .doc file for your reservation. Then you may print, fill out, and return by mail or scan and email the reservation request.

When the chair is returned on time,

  • the deposit may be returned upon completion of -

    1. the survey -
      you will be required to complete either the

    2. the condition report (check out/in form) which includes returning the chair(s) & trailer(s) in the same or better condition.

    3. We welcome a statement and a photo of how you used the OWC(s) and your experience.

You may donate the reservation deposit for maintenance of the chair.

An additional $50 late fee per chair may be charged. In the event you cancel or change your reservation, $5 may be kept for processing your reservation.

  • Note: To use PayPal as an option for the reservation deposit, please email with a phone number for one of our AAW members to contact you.

We will assign the actual trailer or carrier depending on your needs and the availability of the equipment at the checkout location.

When checking out or in equipment the person towing the chair is required to provide a copy of a valid driver's license and proof of insurance. You will be required sign a condition report and fill out a survey that allows us to report information on the use of the chair to the other grantors.

Each chair will need to be returned in the same or better condition as checked out. We will contact you to let you know your specified time and finalize pick up and drop off instructions.

Owner's Manual


Use Agreement & Waiver of Liability

FINAL - AAW Use Agreement and Waiver of Liability

Condition Report (Equip. Ck out/In)

AAW-OWC Condition Report (Equipment Ck Out-In Form) - Google Docs.pdf