*** Access Ability Wisconsin reserves the right to refuse and/or cancel reservations without explanation. ***
Prior to the Checkout Date
Please review the following:
Use Agreement and Waiver of Liability -
We recommend completing this liability form and reviewing all AAW forms including the owner's manual ahead of time. You will be required to sign this form each time equipment is picked up.Towing Requirements: The OWC weighs 350 lbs. and is loaded on a trailer weighing approximately 800 lbs. that uses a 2” ball. Please make sure you will have access to a vehicle with the capacity to tow equipment over 1150 lbs. when you make the reservation. For safety reasons we require at least an 8" clearance from the ground to the hitch once the trailer is attached. As such we suggest you use a midsize SUV, a van, or a truck to ensure the appropriate clearance and safety. We have a right to refuse checkout for any safety reasons.
Condition Report - (Equipment Check Out/In Form)
**OWC Survey (for individuals and events)
Surveys are required to be completed when equipment is returned.
This is required for the return of the deposit. (Note: A paper copy is available to download.)
IMPORTANT: IF you do NOT follow the Reservation Request Process, your reservation will NOT be confirmed. If your tentative reservation is not confirmed at least 10 days prior, your reservation will be canceled and you will be bumped.
WHEN A RESERVATION IS CANCELLED within two business days of checkout date, THE DEPOSIT IS KEPT AND IS NON-REFUNDABLE.
Any reservation requests needed sooner than 7 days prior to checkout will require a $10 non-refundable fee.
We will assign the actual trailer or carrier depending on your needs and the availability of the equipment at the checkout location.
When checking out or in equipment the person towing the chair is required to provide a copy of a valid driver's license and proof of insurance. You will be required sign a condition report and fill out a survey that allows us to report information on the use of the chair to the other grantors.
Each chair will need to be returned in the same or better condition as checked out. We will contact you to let you know your specified time and finalize pick up and drop off instructions.
At Check-in Time:
Surveys - Depending on who used the chair, each user(s) will be required to complete the user survey and the event coordinator will be required to complete an event survey.
Condition report (check out/in form) which includes returning the chair(s) & trailer(s) in the same or better condition.
We welcome a statement and a photo/video of how you used the OWC(s) and your experience.
The deposit may be returned upon completion of the survey, with no issues on the condition report and receiving pictures/video. The person paying the deposit may donate the reservation deposit for the maintenance of the chair.
An additional $50 late fee per chair may be charged. In the event you cancel or change your reservation, $5 may be kept for processing your reservation.